When a contract with Gilliam Burke Investigations is initiated, you will be sent a policy detailing retainer information and how that retainer is used while under contract. However, if you have never retained the services of a professional or legal service, you might wonder how that retainer works and what it is used for. In order to help our clients, here is a quick, generalized overview of our retainer policy.
At the initiation of a contract, a retainer amount is established depending upon the estimated length and nature of the investigation. To begin the investigation, that retainer is paid up front to us.
Once the retainer is received, a receipt is given to the client, and the retainer secures our time and availability to conduct our investigation. All billable hours, fees, and expenses pertaining to the case are drawn from that fund. For example, if a client requires document searches, the fees for the search, plus time taken to conduct the search are deducted from the retainer.
If there is still more work to be done once the retainer has reached a zero balance, we will request additional funds to continue.
If the investigation is concluded when the retainer reaches a zero balance, no further payment on part of the client is required, the contract is concluded, and the client will received a final report, or the work product requested.
A retainer is customized to each client and their needs; contact us today for a consultation. We look forward to providing you with our personalized, individual service.